/* DX Ticket System v4.1 — Full Responsive */

/* ══ أساس — نعزل أنفسنا عن theme الموقع بـ !important ══ */
.dxts-wrap,
.dxts-wrap * {
    box-sizing: border-box !important;
    font-family: 'Segoe UI', Tahoma, Arial, sans-serif !important;
}

.dxts-wrap {
    width: 100% !important;
    max-width: 900px !important;
    margin: 0 auto !important;
    direction: rtl !important;
    text-align: right !important;
    font-size: 16px !important;
    color: #2d3748 !important;
    padding: 0 !important;
    float: none !important;
    clear: both !important;
}

/* ══ البطاقة ══ */
.dxts-wrap form,
#dxts-lu-area,
#dxts-result,
.dxts-card,
.dxts-res-head {
    background: #fff !important;
    border: 1px solid #c8ddd6 !important;
    border-radius: 14px !important;
    padding: 40px 48px !important;
    margin-bottom: 24px !important;
    box-shadow: 0 2px 14px rgba(0,90,68,.07) !important;
    width: 100% !important;
    float: none !important;
    display: block !important;
}

/* ══ DESKTOP — عمودان ══ */
.dxts-wrap .dxts-row {
    display: grid !important;
    grid-template-columns: 1fr 1fr !important;
    gap: 20px !important;
    width: 100% !important;
}
.dxts-wrap .dxts-g {
    margin-bottom: 22px !important;
    width: 100% !important;
    float: none !important;
}

/* ══ Labels ══ */
.dxts-wrap .dxts-lbl {
    display: block !important;
    margin-bottom: 7px !important;
    font-weight: 600 !important;
    font-size: .87rem !important;
    color: #4a5568 !important;
}
.dxts-wrap .dxts-r   { color: #e53e3e !important; }
.dxts-wrap .dxts-opt { font-weight: 400 !important; font-size: .79rem !important; color: #a0aec0 !important; }

/* ══ Inputs ══ */
.dxts-wrap .dxts-in {
    display: block !important;
    width: 100% !important;
    padding: 12px 15px !important;
    font-size: 16px !important;
    color: #2d3748 !important;
    background: #f5faf8 !important;
    border: 1.5px solid #c8ddd6 !important;
    border-radius: 9px !important;
    -webkit-appearance: none !important;
    appearance: none !important;
    transition: border-color .2s, box-shadow .2s !important;
    margin: 0 !important;
    height: auto !important;
    line-height: 1.5 !important;
    max-width: 100% !important;
}
.dxts-wrap .dxts-in:focus {
    outline: none !important;
    border-color: #005a44 !important;
    background: #fff !important;
    box-shadow: 0 0 0 3px rgba(0,90,68,.11) !important;
}
.dxts-wrap .dxts-in::placeholder { color: #b0bec5 !important; }
.dxts-wrap .dxts-sel {
    background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath fill='%23005a44' d='M5 6L0 0h10z'/%3E%3C/svg%3E") !important;
    background-repeat: no-repeat !important;
    background-position: left 14px center !important;
    padding-left: 38px !important;
    cursor: pointer !important;
}
.dxts-wrap .dxts-ta {
    resize: vertical !important;
    min-height: 140px !important;
}
.dxts-wrap .dxts-file {
    display: block !important;
    width: 100% !important;
    padding: 14px 15px !important;
    border: 2px dashed #c8ddd6 !important;
    border-radius: 9px !important;
    background: #f5faf8 !important;
    cursor: pointer !important;
    color: #718096 !important;
}
.dxts-wrap .dxts-file:hover {
    border-color: #005a44 !important;
    background: #edf5f1 !important;
}
.dxts-wrap .dxts-hint {
    margin: 6px 0 0 !important;
    font-size: .78rem !important;
    color: #a0aec0 !important;
    line-height: 1.5 !important;
    display: block !important;
}

/* ══ كود التحقق ══ */
.dxts-wrap .dxts-code-box {
    display: flex !important;
    align-items: center !important;
    gap: 24px !important;
    flex-wrap: wrap !important;
    background: #edf5f1 !important;
    border: 1.5px solid #a8d5c2 !important;
    border-radius: 10px !important;
    padding: 18px 22px !important;
}
.dxts-wrap .dxts-code-left  { display: flex !important; align-items: center !important; gap: 12px !important; flex-shrink: 0 !important; }
.dxts-wrap .dxts-code-lbl   { font-size: .86rem !important; font-weight: 600 !important; color: #4a5568 !important; white-space: nowrap !important; }
.dxts-wrap .dxts-code-num   {
    font-size: 28px !important;
    font-weight: 900 !important;
    color: #005a44 !important;
    letter-spacing: 6px !important;
    font-family: 'Courier New', monospace !important;
    background: #fff !important;
    border: 2px solid #a8d5c2 !important;
    border-radius: 8px !important;
    padding: 6px 16px !important;
    min-width: 110px !important;
    text-align: center !important;
    direction: ltr !important;
    display: inline-block !important;
}
.dxts-wrap .dxts-ring       { position: relative !important; width: 44px !important; height: 44px !important; flex-shrink: 0 !important; }
.dxts-wrap .dxts-ring svg   { width: 44px !important; height: 44px !important; transform: rotate(-90deg) !important; display: block !important; }
.dxts-rg-bg   { fill: none; stroke: #d0e4dc; stroke-width: 3; }
.dxts-rg-fill { fill: none; stroke: #005a44; stroke-width: 3; stroke-linecap: round; transition: stroke-dasharray .9s linear, stroke .3s; }
.dxts-wrap .dxts-ring-n {
    position: absolute !important;
    top: 50% !important; left: 50% !important;
    transform: translate(-50%,-50%) !important;
    font-size: 11px !important; font-weight: 700 !important; color: #005a44 !important;
}
.dxts-wrap .dxts-code-right { flex: 1 !important; min-width: 180px !important; }
.dxts-wrap .dxts-code-in {
    font-size: 20px !important;
    font-weight: 700 !important;
    text-align: center !important;
    letter-spacing: 6px !important;
    max-width: 180px !important;
    direction: ltr !important;
}

/* ══ السرية ══ */
.dxts-wrap .dxts-privacy {
    background: #f0fff4 !important;
    border: 1px solid #c6f6d5 !important;
    border-right: 4px solid #005a44 !important;
    border-radius: 6px !important;
    padding: 11px 15px !important;
    font-size: .82rem !important;
    color: #276749 !important;
    margin: 18px 0 0 !important;
    display: block !important;
}

/* ══ أزرار ══ */
.dxts-wrap .dxts-sub-row {
    margin-top: 26px !important;
    padding-top: 20px !important;
    border-top: 1px solid #edf2f7 !important;
    display: flex !important;
    gap: 12px !important;
    flex-wrap: wrap !important;
    align-items: center !important;
}
.dxts-wrap .dxts-btn {
    display: inline-flex !important;
    align-items: center !important;
    justify-content: center !important;
    gap: 8px !important;
    padding: 13px 30px !important;
    font-size: .97rem !important;
    font-weight: 600 !important;
    border-radius: 9px !important;
    cursor: pointer !important;
    border: 2px solid #a8d5c2 !important;
    background: #edf5f1 !important;
    color: #005a44 !important;
    transition: all .2s !important;
    min-width: 150px !important;
    text-decoration: none !important;
    line-height: 1 !important;
}
.dxts-wrap .dxts-btn:hover {
    background: #005a44 !important;
    color: #fff !important;
    border-color: #005a44 !important;
    box-shadow: 0 4px 16px rgba(0,90,68,.22) !important;
    transform: translateY(-2px) !important;
}
.dxts-wrap .dxts-btn:disabled { opacity: .5 !important; cursor: not-allowed !important; transform: none !important; }
.dxts-wrap .dxts-btn-red { border-color: #fed7d7 !important; background: #fff5f5 !important; color: #c53030 !important; }
.dxts-wrap .dxts-btn-red:hover { background: #c53030 !important; color: #fff !important; border-color: #c53030 !important; }
.dxts-wrap .dxts-btn-ghost { background: transparent !important; border-color: #cbd5e0 !important; color: #718096 !important; }
.dxts-wrap .dxts-btn-ghost:hover { background: #edf2f7 !important; color: #2d3748 !important; }
.dxts-wrap .dxts-spin {
    display: inline-block !important; width: 15px !important; height: 15px !important;
    border: 2px solid rgba(0,90,68,.2) !important; border-top-color: #005a44 !important;
    border-radius: 50% !important; animation: dxts-sp .7s linear infinite !important;
    vertical-align: middle !important;
}
.dxts-wrap .dxts-btn:hover .dxts-spin { border-color: rgba(255,255,255,.3) !important; border-top-color: #fff !important; }
@keyframes dxts-sp { to { transform: rotate(360deg); } }

/* ══ رسائل ══ */
.dxts-wrap .dxts-fb {
    padding: 13px 17px !important; border-radius: 9px !important;
    margin-bottom: 18px !important; font-size: .93rem !important;
    border: 1px solid transparent !important; display: block !important;
}
.dxts-wrap .dxts-fb.ok  { background: #f0fff4 !important; border-color: #9ae6b4 !important; color: #276749 !important; }
.dxts-wrap .dxts-fb.err { background: #fff5f5 !important; border-color: #feb2b2 !important; color: #9b2c2c !important; }

/* ══ المتابعة ══ */
.dxts-wrap .dxts-lu-title { font-size: 1.3rem !important; font-weight: 700 !important; color: #1a202c !important; margin: 0 0 6px !important; }
.dxts-wrap .dxts-lu-desc  { color: #718096 !important; margin: 0 0 24px !important; display: block !important; }
.dxts-wrap .dxts-res-head { display: flex !important; justify-content: space-between !important; align-items: flex-start !important; flex-wrap: wrap !important; gap: 16px !important; }
.dxts-wrap .dxts-res-title { font-size: 1.1rem !important; font-weight: 700 !important; margin: 0 0 10px !important; color: #1a202c !important; }
.dxts-wrap .dxts-card { padding: 22px 26px !important; }
.dxts-wrap .dxts-card h4 { margin: 0 0 16px !important; padding-bottom: 11px !important; border-bottom: 1px solid #edf2f7 !important; font-size: 1rem !important; font-weight: 700 !important; }
.dxts-wrap .dxts-msg { padding: 13px 17px !important; border-radius: 9px !important; margin-bottom: 11px !important; border-right: 4px solid transparent !important; }
.dxts-wrap .dxts-msg-user  { background: #edf5f1 !important; border-right-color: #005a44 !important; }
.dxts-wrap .dxts-msg-admin { background: #f0fff4 !important; border-right-color: #48bb78 !important; }
.dxts-wrap .dxts-msg-meta  { font-size: .8rem !important; color: #a0aec0 !important; margin-bottom: 5px !important; }
.dxts-wrap .dxts-msg-body  { font-size: .93rem !important; line-height: 1.7 !important; word-break: break-word !important; }
.dxts-wrap .dxts-badge     { display: inline-block !important; padding: 5px 14px !important; border-radius: 20px !important; font-size: .79rem !important; font-weight: 700 !important; }
.dxts-wrap .dxts-badge.open        { background: #d4edda !important; color: #1a4731 !important; }
.dxts-wrap .dxts-badge.in_progress { background: #fefcbf !important; color: #744210 !important; }
.dxts-wrap .dxts-badge.pending     { background: #e9d8fd !important; color: #44337a !important; }
.dxts-wrap .dxts-badge.closed      { background: #e2e8f0 !important; color: #2d3748 !important; }

/* ══ TABLET ≤ 1024px ══ */
@media (max-width: 1024px) {
    .dxts-wrap form,
    #dxts-lu-area,
    #dxts-result { padding: 28px 24px !important; }
    .dxts-wrap .dxts-row { gap: 14px !important; }
}

/* ══ MOBILE ≤ 640px ══ */
@media (max-width: 640px) {
    .dxts-wrap form,
    #dxts-lu-area,
    #dxts-result { padding: 18px 14px !important; border-radius: 10px !important; }

    .dxts-wrap .dxts-row {
        grid-template-columns: 1fr !important;
        gap: 0 !important;
    }
    .dxts-wrap .dxts-btn {
        width: 100% !important;
        min-width: unset !important;
        padding: 14px 18px !important;
    }
    .dxts-wrap .dxts-sub-row   { flex-direction: column !important; }
    .dxts-wrap .dxts-code-box  { flex-direction: column !important; align-items: flex-start !important; gap: 14px !important; }
    .dxts-wrap .dxts-code-in   { max-width: 100% !important; }
    .dxts-wrap .dxts-code-right { width: 100% !important; }
    .dxts-wrap .dxts-res-head  { flex-direction: column !important; }
}